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ABOUT US

At the MacArthur Center, every shopping experience is unique and memorable. We have businesses you won’t find anywhere else in the area, like Lush and Johnny Rockets. Spend time exploring any of our 80+ unique and extraordinary stores.

 

Dining is available to suit any palate, from casual, sit-down restaurants to quick eats in the Food Court or seeing a movie in our 18-screen cinema. The MacArthur Center is located directly off I-264 on Monticello Avenue in downtown Norfolk and features 930K square feet of retail offerings.

  • What are MacArthur Center's hours?
    Monday - Saturday 10:00am - 8:00pm Sunday 12:00pm - 6:00pm
  • What are the Play Area hours?
    The Play Port is now open for your little ones! Monday - Saturday: 10:00 AM - 8:00 PM* Sunday: 12PM - 6pm * *For the health and safety of you and your little ones, the Play Port will be closed for cleaning during these times. Monday - Saturday: 1:00 PM - 1:30 PM Sunday: 3:00 PM - 3:30 PM
  • What parking is available and what are the rates?
    South Deck: All signage and ticket booths are RED. Garage entrances are off City Hall Avenue and Cumberland Street. North Deck: All signage and ticket booths are BLUE. Garage entrances are off Market Street. Please note: The City of Norfolk determines the parking rates for MacArthur Center parking garages. Monday - Friday For the first 3 hours before 6 p.m.: $1.00 After your first 3 hours, every hour after that, before 6 p.m.: $2.00 After 6 p.m., there is a flat rate charge of $2.00 Maximum of $10.00 for the entire day. Saturday - Sunday: Before 6 p.m.: $1.00 After 6 p.m.: $2.00 Maximum $3.00 charge
  • How do I get directions to MacArthur Center?
    MacArthur Center 300 Monticello Avenue Norfolk, VA 23510 Click HERE for directions
  • What is the youth supervision policy?
    The Youth Supervision Program (YSP) is established to ensure that all our guests enjoy a safe, pleasant, and family-friendly shopping environment. All visitors age 17 and under must be accompanied at all times by a parent or supervising adult age 21 or older 7 days a week after 5pm. We encourage persons age 17 and under to enjoy the mall with a parent or supervising adult 7 days a week. 1. Guests age 17 and under must be accompanied by and remain with a parent or adult age 21 or older at all times after 5pm, seven days a week. 2. Unsupervised youth age 17 and under shopping prior to 5pm, seven days a week must leave the mall by 5pm or be joined with a parent or supervising adult age 21 or older. 3. Proof of age will be required for the youth and supervising adult. Those who fail to produce proper identification will be asked to leave the property. 4. Proper identification includes a state-issued driver’s license or ID card, a passport, or a military ID. The identification must consist of a photograph, date of birth and be tamper proof. 5. One adult may accompany up to 5 youths and the supervising adult must always remain with the youths. 6. Supervising adults are responsible for the actions of the youths they accompany and must ensure they are following the mall’s Rules of Conduct. 7. Parents/chaperones may visit the security office for wristbands that allow juveniles to shop independently while the supervising adult remains on property. EMPLOYEES Mall employees 17 and under may continue to work within their store during Youth Supervision Policy hours. Persons 17 and under must adhere to the Youth Supervision Policy if their shift ends during policy hours. Employees of the mall must be prepared to show valid ID and proof of employment. *YSP dates and times are subject to change by Mall Management

MacArthur Centers Kids Club is an exclusive FREE kids-only club for kids 10 and under. Through creative classes, book readings, special entertainment, academic activities and MORE our approach is to offer a place for parents to bring their children where they are inspired by learning in a fun and active environment. This cool club offers exclusive monthly kid-friendly events, free giveaways and a monthly email for mom and dad featuring kid-related retailer offers and special events.

So, if your kid is 10 years old or younger, register below to receive EXECLUSIVE kid club updates!

kids club
sign up for the kids club

specialty leasing program:

 

Are you a budding entrepreneur or an established brand seeking a unique retail space? Our Specialty Leasing Program opens doors to a diverse range of opportunities. Showcase your products in a high-traffic environment and connect with a vibrant community of shoppers. Whether it's a kiosk, pop-up shop, or a creative display, MacArthur Center provides the platform for your retail dreams to come alive.

Specialty Leasing Program Application

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Concept description/what do you want to sell (please be as detailed as possible, feel free to atach pictures, brochures, production information, if available)

Why do you think your merchandise/ or service will be a good addition to the mall?

Do you have a business plan for the mall that includes such information as projected sales volumes, etc.? (Please include with application)

What are your ideas for fixturing your temporary store or cart? (Must be provided by tenant)

What visual theme will you utilize?

Upload File(s)

Once we receive your completed application and product photos, our specialty leasing department will review your submission. If your application aligns with our criteria, we will be in touch to schedule a meeting. During this meeting, we will discuss available locations, lease terms, program rules and regulations, and any other relevant details.
Should you have any questions or require further information, feel free to reach out to Kami Grayson at the provided email address.


Thank you for considering MacArthur Center for your business. We look forward to the possibility of working with you.

Kami Grayson - kgrayson@slnusbaum.com

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